Frequently Asked Questions

Find answers to the most frequently asked questions about Transport to Greece, Transport to Cyprus, Metaforiki, Panos Metafores, Yasatrans, Move my stuff to Greece, Move my stuff to Cyprus, Metaforiki gia Ellada, Metakomisi gia Ellada, Metakomisi gia Kypro, Metakomiseis, etc.

• How long does it take from collection to delivery?
• Do you provide Door-to-Door service?
• When can you collect?
• How should I pack? Can you transport suitcases, sacks etc?
• What should be the size and weight of every item?
• What can’t I transport?
• Do you collect from inside my room/apartment/house?
• Do you provide packing materials ?
• Is my stuff insured?

How long does it take for delivery?

This depends on where we collect your items from and where they are being delivered to. Please ask us when getting a quote from us.

Do you provide Door-to-Door service?

Yes, we do. Local costs for delivery vary according to destination and volume of goods.

When can you collect?

We cover the whole of the UK every week on certain days, but we could collect at a specific day (extra costs apply).

How should I pack? Can you transport suitcases, sacks, etc?

Boxes are preferable but suitcases and sacks are also welcome.

Packing is a very important part of your move. The way you prepare your belongings for transport will affect both the speed of your move, and the condition in which they arrive. General rules for packing are really just common sense…See our Packing Tips!

What should be the size and weight of every item?

Medium size boxes are preferable ie 40x40x50 cm and 40x40x60 cm. Please try to make every item reasonable in weight up to 20kg per item. Items that exceed the above size and/or weight will be charged more than standard prices.

What can’t I transport?

All illegal substances, guns, plants, pets. If unsure please call us on 0044 7900 59 49 10.

Do you collect from inside my room/apartment/house?

Unless otherwise specified, quotes for door to door collections and deliveries are kerbside only. If you require collection and/or deliver from/to inside your property, extra costs apply. Please let us know when getting a quote from us.

Do you provide packing materials?

Packing materials can be provided if booked well in advance (extra costs apply).

Is my stuff insured?

All goods are carried under standard CMR conditions. We will not be held responsible/liable for any item worth more than £200 without insurance in case of any accidents. If expensive items are to be transported an insurance policy is advisable. (Please talk to us for specific needs).

Limitation of Liability

The Company can be held liable and in breach of the agreement of transportation and/or storage up to the declared value of the Goods, for damage or loss of Goods, in case of negligence.

The Company shall not be liable or in breach of the agreement for damage or total loss of Goods in circumstances or causes beyond our control.

Such circumstances include (but are not limited to) any Act of God, riot, flood, fire, terrorism, arrest or seizure or confiscation of goods by competent authorities.

The company will not be held liable for any damages on TV’s, electronics etc. that are not packed in their original packaging.